Contact us

If you would like to send us any comments or suggestions about this website, please use our online feedback form. we look forward to hearing what you think of the site and what you would like to see in the future.

Text us Phone us write to us Visit us

DO IT ONLINE

Did you know that there are a wide range of services you can do online? 

• Request It
• Report It
• Pay It
• Find it
• Have Your Say

TEXT US

You can now send text enquiries or requests for service to us on 07624808798.

Text messages can only be 160 characters long, so try and keep your request short to avoid paying for multiple texts

Texts are charged at your network’s standard rate.

If we can text you an answer to your question, we will.  However if the answer is complex we will call you back on the phone that was used to send the text and explain the answer in more detail or leave you a voice message.

Text enquiries will be dealt with between 9am – 5pm Monday to Friday, text enquiries sent outside these hours will be dealt with as soon as possible the next day.

Text enquiries are useful for reporting or requesting less complex things such as potholes, opening times etc. More complex enquiries can be sent using our Contact Us form or by calling our customer service centre (numbers below)

PHONE US

Customer service agents are available from 9am - 5pm, Monday to Friday.

WRITE TO US

Post:    Argyll and Bute Council, Kilmory, Lochgilphead, Argyll, PA31 8RT

Email:   enquiries@argyll-bute.gov.uk

Specific email addresses:

Library enquiries: Libraryhq@argyll-bute.gov.uk
Non Domestic (Business) Rates enquiries: ndr@argyll-bute.gov.uk
Core Path and Access Enquiries: corepathenquiries@argyll-bute.gov.uk
Social Work Adult Protection Concerns: Adultprotection@argyll-bute.gov.uk
Social Work Child Protection Concerns: cpcenquiries@argyll-bute.gov.uk

Planning Offices:
Mid Argyll, Kintyre and Islay -  planning.maki@argyll-bute.gov.uk
Oban, Lorn and the Isles - planning.olandi@argyll-bute.gov.uk
Bute and Cowal - planning.bandc@argyll-bute.gov.uk
Helensburgh and Lomond - planning.handl@argyll-bute.gov.uk

VISIT US

Customer Service Points
Service points are open Monday to Friday from 9am - 5pm except Colonsay which is open 9.30am - 12.30pm and Jura which is open 10am - 1pm.

Rothesay Service Point, Mount Pleasant Road, Rothesay, PA20 9HQ
Dunoon Service Point, Hill Street, Dunoon, PA23 7AP
Islay Service Point, Jamieson Street, Bowmore, Isle of Islay, PA43 7HL
Campbeltown Service Point, Burnet Building, St John Street, Campbeltown, PA28 6BJ
Helensburgh Service Point, 45 West Princes Street, Helensburgh, G84 8BP
Mull Service Point, Breadalbane Street, Tobermory, Isle of Mull, PA72 6NZ
Lochgilphead Service Point, Dalriada House, Lochgilphead, PA31 8ST
Oban Service Point, Municipal Building, Albany Street, Oban, PA34 4AW
Tiree Service Point, The Business Centre, Crossapol, Isle of Tiree, PA77 6UP
Colonsay Servicepoint, Scalasaig, Isle of Colonsay, PA61 7YW
Jura Service Point, Schoolhouse, Craighouse, Ise of Jura PA60 7XG

Planning Offices
Mid Argyll, Kintyre and Islay - 67 / 69 Chalmers Street, Ardrishaig, PA30 8DX
Oban, Lorn and the Isles - Lorn House, Albany Street, Oban, PA34 4AR
Bute and Cowal - Milton House, Milton Avenue, Dunoon, PA23 7DU
Helensburgh and Lomond - Blairvadach, Shandon, Helensburgh, G84 8ND

SERVICE STANDARDS

Customer Charter